We value your trust and privacy at La Galería Tulum and all its affiliate companies. We want to be transparent and straightforward in how we use your data. That's why we have provided a simple and easy-to-understand explanation of our privacy policy below. We encourage you to read it carefully, and feel free to contact us at info@lagaleriatulum.com if you have any questions or need more information.

Collection and use of your personal data? Lawful basis?‍

1. When you purchase any of our products or hire our services, we will ask for your name, last name, corporate name, delivery address, telephone, email, and other information necessary to manage your order. This information will always be used exclusively for LGT's activities.

We will use your data to:

• Process your order and deliver it to you efficiently.

• Keep you informed about the status of your order and any other relevant information related to its delivery.

• Manage payments securely.

• Send you the purchase invoice.

• Maintain a record of your purchase history to provide better assistance.

• Send you informative communications and updates about LGT products or services that may interest you.

The legal basis for processing your data is our contractual relationship and, in some cases, your consent.

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2. If you wish to attend any of our events free of cost, we will require your name, last name, email, or other necessary data for access, which may vary for each event. We process your data legally with your consent.

3. We will use your contact information to address and resolve your query if you contact us through any of our methods. This includes contacting you through the same means if required. We process your data based on your express consent while submitting your contact request and our legitimate interest in resolving your query.

4. Suppose you want to work with us and send us your application. In that case, we will use the data to manage it, evaluate your profile, and, when appropriate, keep your CV in our database of potential candidates. The legal basis for processing your data is your consent, which you give us expressly when submitting your application.

5. If you choose to subscribe to our newsletter or request information about our activities, we will ask you to provide us with your name, last name, and email address. We will process your data based on your express consent, which you provide us with when requesting the delivery of this information. Additionally, we may send you commercial communications permitted by law.

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How long do we keep your data?

We only store your data for the minimum required time to fulfill its purpose, and afterward, we keep it stored to meet any responsibilities or obligations arising from its processing.

Do we disclose your personal data?

‍We want you to know that we always comply with data protection regulations and respect your rights when communicating your data. We may need to share your personal data in certain situations. 

For example, we may engage with service providers such as online payment platforms, technical support services, messaging services, and online marketing services to help us carry out our activities. Suppose any of these providers transfer data outside the European Economic Area. In that case, we will ensure that the necessary guarantees are in place and that the data protection required by regulations is maintained. 

In some cases, it may be necessary to share your data to meet our legal obligations. This may include sharing information with organizations like Commissions, Protectorates, SEPLAC, public authorities such as administrative and judicial bodies, and state security forces and bodies.

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How can you exercise your rights?

• As the owner of your personal information, you have the right to:

• Access the data we process about you and obtain detailed information about the treatment we carry out.

• Request rectification of your information if you consider it inaccurate.

• Request deletion of your data, object to our use, or request limiting the treatment we make of it in some cases.

• Obtain your data in a format that can be processed or transferred to a third party. 

If you have any questions about how to exercise your rights, you can contact us at info@lagaleriatulum.com before you reach out to the Control Authority. We will do our best to help you. If you feel your rights need to be adequately addressed or want more information, please visit https://home.inai.org.mx/.